Have you ever wondered what exactly happens when you bring your system in to PC Performance Pros for Victorville computer diagnostics? Once you have explained the issues to our experienced technicians, they will follow a certain process for the purpose of diagnosing your system and determine the level of repair or upgrade needed. Here are some of the steps involved in the Victorville computer diagnostics process:

Hardware Evaluation

Everything starts with a visual inspection of the equipment. If the computer shows no signs of life at all, our technicians will try various power cords before opening the chassis and checking the state of the power supply unit as well as its electrical continuity with a meter. If the power supply seems intact, but the motherboard does not respond, the Victorville computer diagnostics process will continue with the startup procedure.

Troubleshooting Startup Issues

This part of the diagnostics process focuses on the Power On Self Test, also known as POST, which goes through all the components that make up the basic input/output system, better known as BIOS. If you see your computer displaying an old-fashioned screen that mentions the terms BIOS or POST but does not continue booting to the operating system, there may be a configuration or motherboard issue related to the video display, hard drive, RAM, CPU, or input peripherals. The BIOS may even sound a series of beeps to denote the failure.

Temperature Issues

When the cooling fans stop working, the system may overheat to the point of shutting down. Deficient cooling may also physically affect the motherboard capacitors. When the fans are still running but fail to keep the system cool, other problems such as dust accumulation may be to blame.

Operating System

After a successful boot sequence, the next step of the Victorville computer diagnostics process involves looking at how the operating system behaves as it starts up. Our technicians may access a special admin mode that will only load the most basic components but will still allow them to run certain utilities to evaluate the configuration. Oftentimes, hidden malware will prevent optimal system operation; therefore, a virus detection and elimination utility may be utilized before moving on to editing the registry.

Software & Hardware Upgrades

During the diagnostics process, our technicians may install any pending operating system updates, and they may recommend other steps such as applying a freshly patched OS version with an optimal configuration. Other recommendations may include additional RAM, a solid state drive, better graphics, or even switching to another OS.